How to Switch a Cell Phone From One Phone Company to Another in Canada
- 1). Compare and decide on a plan that fits your needs. Consider how much you want to pay, whom you call, when you make calls and if you use the phone to text message, make long distance phone calls or access the Internet.
- 2). Ask colleagues, friends and family about their cell phone plans and providers. Make sure to ask about all access fees and additional charges and how they rate the cell phone company's customer service.
- 3). Contact your current cell phone provider to verify any penalties for terminating the contract.
- 4). Contact the new cell phone company online, by phone or in store and sign up for a new plan. Mention if you want to transfer your current number. Ask about any applicable and additional charges and fees that will be added to the plan's base rate. Have a copy of a recent invoice and, if possible, your current terms of service handy.
- 5). Back up your contacts and important messages. You might need to buy a new phone or it's possible some information might be lost in the transfer. Most phones can sync your contact to your computer or email service and some external sites, like Zyb, also provide the service.
- 6). Contact your former cell phone provider to cancel the service.
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