Supporting the QIPP Programme
QIPP stands for Quality, Innovation, Prevention and Productivity and is a programme from the NHS.
Using QIPP, the NHS hopes to release up to £20billion worth of efficiency savings by 2014-15, whilst improving the overall level of quality.
Sir David Nicholson, NHS Chief Executive, wrote in a letter to NHS Chief Executives in 2010 "Only by driving up quality and productivity together can we realise the £15-20bn savings needed by 2013/14 to reinvest in meeting increasing demand and patient expectations.
That is why the Quality, Innovation, Productivity and Prevention (QIPP) challenge has been and will continue to be of central importance.
" QIPP is not completely about saving money - at its centre is the goal to create an environment through which change and improvement can flourish.
A vital part of realising these objectives is to ensure NHS staff are provided with the equipment, tactics and support required to improve the quality of care they supply.
Software solutions that have been built specifically for NHS trusts and would-be trusts and PCTs can help support QIPP.
These solutions utilises the power of Microsoft Dynamics CRM to help trusts manage member relationships, communications, campaigns and feedback.
Members include GPs, Community Centres, Hospitals, Members of the Public, Patients, Carers, Volunteers, Members of Staff, and any person linked to the Health sector.
Using software solutions, NHS trusts can manage the communication, feedback and engagement with their members.
We have observed an increase in enquires regarding our software solution and how it can specifically assist with the QIPP challenge: Quality Communication is the key to human interactions, happiness and satisfaction.
Only by communicating and engaging effectively with the community can trusts and PCTs improve the quality of their services.
Software can provide you with the tools required to give and collect information over an assortment of mediums.
Letters, phone, email, SMS, websites and social media are all services people use to communicate nowadays, and it is vital that trusts can effectively select and use the right platform for the correct audience.
By engaging successfully with the local community, trusts and PCTs are able to discover about what's good as well as bad about their services, what people want and need and where they can make improvements.
Without an open, two way dialogue it's impossible to appreciate the requirements of the community.
Innovation Software gives trusts and PCTs tools to evaluate and track their levels of service.
Forums and surveys are all incorporated as standard and we have witnessed our customers making use of these to discover about the thoughts, ideas and emotions of their local community.
Surveying local patients can lead to suggestions and ideas that may not have otherwise been expressed.
It is important that the results of any surveys are analysed rapidly and efficiently.
Solutions should also come with a comprehensive reporting and analysis suite, enabling you to drill down into stats and information with ease.
Surveys and reports can be used to learn what the local community really needs.
Learning about the make-up of the patients in the region means that services/support groups can be provided in accordance with what is really required.
This consequently also supports the Quality part of QIPP, as it can help minimise waiting lists because the resource has been more effectively allocated.
Procurement Software solutions for the NHS should be based on a solid and future proofed CRM platform.
This, combined with integration skills means that they can connect into other software solutions seamlessly - meaning that trusts can use the solution package to efficiently observe and log inventories throughout the organisation.
This can also help in managing procurement and can assist support eProcrurement developments and objectives.
Prevention Preventing health problems developing and preventing poor quality services is another area that should be covered by a software solution.
By taking advantage of all the features of solutions, it is possible to enhance the overall level of communication and engagement.
Knowing and understanding the local community means that trusts and PCTs can totally appreciate where and how to allocate their resources.
The results of reporting and intelligent information collecting, alongside investigation of patient information can be used in a range of ways to help with preventative actions.
For example, surveying the local community to understand what their small health concerns are could highlight a considerable amount of people with back problems.
This consequently might lead the trust in developing a range of Pilates groups to help these people strengthen their backs, helping to avert any larger back injuries or ailments.
Without an appreciation of the local community, trusts and PCTs are unable to successfully work with them to help avert health issues.
Education of key groups is also a key way of preventing certain health issues - smoking, obesity, sexual health etc, are all areas where education can play a significant role.
Software for NHS lets you understand your community and find groups in danger.
It then supplies trusts and PCTs the tools to communicate effectively with each group.
To illustrate, young people might not respond well to sexual education via direct mail and letters, however instead would rather digest their information over the web, email and social media.
Using QIPP, the NHS hopes to release up to £20billion worth of efficiency savings by 2014-15, whilst improving the overall level of quality.
Sir David Nicholson, NHS Chief Executive, wrote in a letter to NHS Chief Executives in 2010 "Only by driving up quality and productivity together can we realise the £15-20bn savings needed by 2013/14 to reinvest in meeting increasing demand and patient expectations.
That is why the Quality, Innovation, Productivity and Prevention (QIPP) challenge has been and will continue to be of central importance.
" QIPP is not completely about saving money - at its centre is the goal to create an environment through which change and improvement can flourish.
A vital part of realising these objectives is to ensure NHS staff are provided with the equipment, tactics and support required to improve the quality of care they supply.
Software solutions that have been built specifically for NHS trusts and would-be trusts and PCTs can help support QIPP.
These solutions utilises the power of Microsoft Dynamics CRM to help trusts manage member relationships, communications, campaigns and feedback.
Members include GPs, Community Centres, Hospitals, Members of the Public, Patients, Carers, Volunteers, Members of Staff, and any person linked to the Health sector.
Using software solutions, NHS trusts can manage the communication, feedback and engagement with their members.
We have observed an increase in enquires regarding our software solution and how it can specifically assist with the QIPP challenge: Quality Communication is the key to human interactions, happiness and satisfaction.
Only by communicating and engaging effectively with the community can trusts and PCTs improve the quality of their services.
Software can provide you with the tools required to give and collect information over an assortment of mediums.
Letters, phone, email, SMS, websites and social media are all services people use to communicate nowadays, and it is vital that trusts can effectively select and use the right platform for the correct audience.
By engaging successfully with the local community, trusts and PCTs are able to discover about what's good as well as bad about their services, what people want and need and where they can make improvements.
Without an open, two way dialogue it's impossible to appreciate the requirements of the community.
Innovation Software gives trusts and PCTs tools to evaluate and track their levels of service.
Forums and surveys are all incorporated as standard and we have witnessed our customers making use of these to discover about the thoughts, ideas and emotions of their local community.
Surveying local patients can lead to suggestions and ideas that may not have otherwise been expressed.
It is important that the results of any surveys are analysed rapidly and efficiently.
Solutions should also come with a comprehensive reporting and analysis suite, enabling you to drill down into stats and information with ease.
Surveys and reports can be used to learn what the local community really needs.
Learning about the make-up of the patients in the region means that services/support groups can be provided in accordance with what is really required.
This consequently also supports the Quality part of QIPP, as it can help minimise waiting lists because the resource has been more effectively allocated.
Procurement Software solutions for the NHS should be based on a solid and future proofed CRM platform.
This, combined with integration skills means that they can connect into other software solutions seamlessly - meaning that trusts can use the solution package to efficiently observe and log inventories throughout the organisation.
This can also help in managing procurement and can assist support eProcrurement developments and objectives.
Prevention Preventing health problems developing and preventing poor quality services is another area that should be covered by a software solution.
By taking advantage of all the features of solutions, it is possible to enhance the overall level of communication and engagement.
Knowing and understanding the local community means that trusts and PCTs can totally appreciate where and how to allocate their resources.
The results of reporting and intelligent information collecting, alongside investigation of patient information can be used in a range of ways to help with preventative actions.
For example, surveying the local community to understand what their small health concerns are could highlight a considerable amount of people with back problems.
This consequently might lead the trust in developing a range of Pilates groups to help these people strengthen their backs, helping to avert any larger back injuries or ailments.
Without an appreciation of the local community, trusts and PCTs are unable to successfully work with them to help avert health issues.
Education of key groups is also a key way of preventing certain health issues - smoking, obesity, sexual health etc, are all areas where education can play a significant role.
Software for NHS lets you understand your community and find groups in danger.
It then supplies trusts and PCTs the tools to communicate effectively with each group.
To illustrate, young people might not respond well to sexual education via direct mail and letters, however instead would rather digest their information over the web, email and social media.
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