How to Troubleshoot a Tracfone
- 1). Switch the phone on and wait a moment. Has it rapidly switched itself off? If so, this is likely due to a depleted battery. Recharge the battery and try again. If it continues to happen, check if the power on/off feature isn't set. The power on/off feature switches the phone off and on at certain times. Go to the Settings Menu, choose Other Settings, then Initial Setup and then Power On/Off.
- 2). Switch the phone on again and wait a moment; the phone should now remain on.
- 3). Check the volume setting by pressing the central navigation key left or right to adjust the volume. If you've been having problems hearing a ring tone for incoming messages, adjusting this feature should correct the problem.
- 4). Look at the screen now and verify the phone doesn't say "No Service." If it doesn't, the phone is now ready to receive and make calls. If the screen indicates "No Service," move to a location where there is likely to be service. This includes cities and areas that would not be considered rural.
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