Senior Insurance Administrator Responsibilities

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    Public Administrator

    • Senior insurance administrators for state insurance commissions are responsible for the regulation of the insurance business within the state. Insurance administrators oversee a staff that reviews the insurance industry's financial operations and evaluates how insurance companies conduct themselves in the marketplace, and the staff monitors insurance company forms for compliance with state insurance laws. An important element of an insurance administrator's responsibilities is responding to complaints from consumers on unethical practices by insurance companies. The ultimate goal of every state insurance commission is to protect the public from illegal practices by insurance companies. An important part of the enforcement responsibility is licensing insurance agents within the state. Insurance administrators monitor the conduct of insurance agents, including initial testing, compliance with state regulations and continuing education.

    Private Industry

    • A senior insurance administrator for a private insurance company holds a position on the senior leadership board or committee. Senior administrators are responsible for the direction of managers and employees throughout the company, and for the handling of claims from customers. Receipts from customer billing and the payout for claims amount to several million dollars a year, which must be managed profitably and within the requirements of the law. Senior administrators must ensure that the sale of insurance products complies with state insurance rules and regulations. The most important responsibility of a senior administrator is to ensure that customer satisfaction remains at the highest possible level.

    Executive Leadership

    • The senior insurance administrator of a state insurance department is the insurance commissioner. The insurance commissioner is responsible for the selection and oversight of an executive board or executive management team that is tasked with the responsibility of directing a state's regulatory oversight of all the insurance companies that operate in the state. The executive insurance board must be a balanced committee of insurance professionals who will provide the people of a state with competent leadership. The purchase of insurance not only is a significant investment for members of the public, but it represents protection against loss from serious unforeseen disasters. The state insurance commissioner and his executive board serve as advocates for members of the general public from abuses by insurance companies.

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