How to Switch to an Unlocked Verizon Phone
- 1). Log in to verizonwireless.com using your account name and password. If you do not have one already, you can sign up for one under the "My Verizon" menu at the top, right of the screen.
- 2). Type "activate phone" into the search field at the top of the screen. You will be taken to the screen needed to switch phones.
- 3). Skip Step 1 on the Verizon website.
- 4). Remove the battery cover on the new phone. Locate the number that either starts with "ESN" or "MEID."
- 5). Type the cell phone number you are switching into the field marked "Cell Phone Number."
- 6). Type your billing zip code into the field marked "Billing Zip Code."
- 7). Type in the new phone's ESN or MEID number into the field marked "New ESN/MEID."
- 8). Click "Continue."
- 9). Call customer service at 800-922-0204 if you are unable to complete the switch online. The new phone may need to be verified by Verizon as not being a lost or stolen phone.
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