Specialized Local Dealer Versus Big Box and Online Spas
Unfortunately, buyers often don't realize the hidden pitfalls: no qualified service technicians to handle unforeseen problems, poor delivery coordination with customers schedule, lack of personalized follow-up service, inability to obtain parts or warranty afterwards and no way to return to the store and speak with the person who sold you the spa.
Many times floating vendors come to town selling their tubs at bargain prices but make no other contribution to the community other than to make their own profit and be gone the next day, leaving you with no service or even technical support if you need it.
Purchasing a spa is more than just an item purchase, it's a long-term relationship with the dealer to ensure you have a clean, clear, optimally operating luxury spa that's ready to use at your convenience.
How can you sit and really experience a spa or hot tub model when you're shopping online? Doing your homework online is a great place to start and gain valuable comparison data but when it comes time to narrow the choices visiting a local dealer makes a lot more sense.
You can also get all your questions answered from properly qualified staff.
Local dealers that have actual stores tend to be open year-round and can take the time to go into more detail with a customer so as to ensure the best possible spa to owner match.
Furthermore, if you ever have any service issues a local dealer with certified technicians will be more familiar with the parts and specific care that a spa requires along with accessibility to parts versus a big box store that has none of that.
When purchasing through a local store we support our local community in a variety of ways such as jobs, local community fundraisers and sports teams and contribute to the local economy as well.
In the end, when you purchase a spa from a local specialized dealer you know you can get great value and avoid the most common pitfalls as well as feel confident that you're helping us give back to the community we all share.